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How oxelotto Handles Your Personal Information

Your account data stays with us — we collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and keep your information secure.

No data sold to third partiesPayPal, Venmo, Play+ payment data securedAccount deletion available on requestUS-based account supportState-law compliance where applicable
oxelotto How oxelotto Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

Team online

Account Support Chat

Open the chat widget inside your account dashboard to send a privacy request directly. Our support team can pull up your data profile and walk you through any access or deletion request.

Email Privacy Request

Send a written request to our privacy address listed in your account settings. Include your registered email and the specific action you're asking for — access, correction, or deletion.

Account Settings Panel

Some data updates — like your contact email or linked PayPal address — can be made directly in the account settings panel without contacting support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how our lobby performs. You can adjust cookie preferences through the browser settings on your device at any time.

Account Security Measures

Login attempts trigger multi-factor checks, including a one-time code sent to your registered contact. Unusual session behavior — like a new device in Columbus logging in — flags for review automatically.

Data Retention Schedule

We keep your account records for as long as your account is active and for a period after closure as required by applicable state law. Payment records tied to PayPal or Venmo transactions follow their own processor retention rules.

Requesting Changes to Your Data

To correct, export, or delete your personal data, contact us through account support chat or the email address in your account settings. We aim to respond to all data requests within a reasonable timeframe.

Common Questions About Our Privacy Policy

We collect your name, email, date of birth, and payment details — including information connected to PayPal, Venmo, or Play+. We also log device and session data to protect your account.

We do not sell your data. We share limited information with payment processors like PayPal and Venmo only as needed to complete transactions. No data goes to advertisers or unaffiliated companies.

Contact us through the in-account chat or the privacy email address in your account settings. Include your registered email, and we'll retrieve your data profile and send it to you.

Yes. Submit a deletion request through account support or via email. Deletion is processed subject to any retention periods required by state law or payment processor compliance rules.

Session cookies keep you logged in. Analytics cookies help us see how the lobby is used. You can manage or turn off non-essential cookies through your browser settings on any device.

Payment data is passed directly to the relevant processor using encrypted connections. We store only a reference token — not your full PayPal, Venmo, or Play+ account credentials — on our servers.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.